Return / Cancellation Request(s)

To return an item please fill out this form completely or call (780) 484-4422 for a return authorization.

Original Order Information

Order Number:

Order Date:

Ship To Name:

Name:

Email:

Phone Number:

Ship To Postal Code:

Item Number:

Item Description:

Reason for Return

I changed my mind; didn't like
I ordered the wrong item
The item was damaged but NOT due to shipping
The item was damaged during shipping
I received the wrong item; incorrect item was shipped
Other... Please describe in the comment box below

Would You Like a Replacement?

Yes
No

Comments / Additional Information

Return Policy

Order cancellations can be processed with a full refund as long as items have not been shipped (usually same day). Please call (780) 484-4422 to cancel an order.
PLEASE EXAMINE GOODS ONCE RECEIVED. No Claims accepted on goods cut or processed.
Claims for goods lost or damaged in transit must be made directly with carrier. Shipments are the responsibility of the carrier once they are picked up.
No claims for credit or return of goods may be made without prior authorization. Return Authorization void 30 days from date of claim.
All returns must be shipped by our authorized carrier and in good condition
Goods returned but shipped as ordered, may be subject to a 15% restocking fee
Returns may be accepted on special orders or clearance items.